Customer's Quotes and Reviews

"We are very impressed with the speed, reliability and service from Quadra Hosting. We wanted a fast, good value, Australian based hosting plan – without compromising on quality - and Quadra Hosting has exceeded our expectations. Our customers often comment on how fast our site is."

Petra Sprekos
www.latestsales.com.au
07 August 2007

"When we were planning our new e-commerce venture, we looked hard and wide for An Aussie based host. Quadra Hosting was a clear winner. Fast and reliable support coupled with a great pricing scheme and web control make Quadra the premier hosting service in Australia. All our sites load quickly. We have never had a support issue that Quadra have not been able to solve in a fast and highly professional manner. We currently have 17 sites hosted with Quadra and have plan for 33 more. Quadra Hosting is a valuable partner for our e-commerce ventures."

Robert Lengyel
www.australianbargains.com
25 May 2007

"Ive been with Quadra Hosting pretty much since day one. I havent had any issues whatsoever and recently asked Quadra to move my site across to PHP 5 and it was done within the hour. FANTASTIC service!"

Darren
www.imageryfx.com
21 November 2006

"I have just moved my site hosting from Dreamhost to you. Other hosting providers seem to stack up a thousand domains on small servers, offer a good price, but what they don't tell you is that you will never be able to come any where close to the using all that is promised.

The real kicker was the service difference. When I requested assistance to troubleshoot the slow performance, they just blocked all the users that seem to hit the site frequently (developer and me!).

I have another site with you ([url]www.rfpbid.com.au[/url]) in Australia and have never had any downtime or performance issues with it. I will think twice if I have to seek a hosting provider after the recent experience.

Thank you for the wonderful service and properly configured systems you provide."

Catherine Matthew
www.servlance.com
21 November 2006

"I would like to pass on my thanks to you in the prompt professional service you provide time and time again, it is a pleasure to have some of our sites hosted with you. I have recommended Quadra to a lot of other companies to fulfil their hosting needs.

Once again well done!"

James Salisbury
www.ifocus.com.au
26 July 2006

"Hello, I just wanted to let you know that i have found your hosting to be top notch over the past 2 years i have been using it. The quality and stability of your service has been better then i have experienced with two other hosting firms, one is another in your local area ( aus, GC )

Your hsphere configuration is excellent and has never broken on me while using it, where as I consistantly have problems with bad implementations of hsphere with the two other hosts I have used.

Your prices and the services you get for the money are spot on.

All thou you do not provide phone support, I have found your knowledge base and support ticket system to be invaluable and if required your tech support via email has been prompt.
It has been more then adequate.

So yeah, just wanted to say thanks and keep up the good work!"

Robert Austin
www.jugglerdigital.com
18 July 2006

"As an Online florist based in Melbourne we require a host that offers a service beyond the norm. Since our hosting began we have been amazed by not only the speed of our site but also the customer service.

Star Florist of Melbourne"

John Alson
www.starflorist.com.au
02 July 2006

"Between myself and my clients, I estimate I have over 100 domains hosted with Quadra Hosting. I've been using their services for about a year now, and I have to say they are the best web host I have ever used (in ten years of experience). I don't say this lightly - their uptime record is exemplary, their support (what little is required) is fast and easy to understand, and their prices are amazing. Thank you for a great service!"

Rob
www.justweb.com.au
10 April 2006

"We recently started a business and after a lot of research chose Quadra for our web hosting. The reliability has been exceptional and we have recieved great support when we needed to ask a question. We created our website (www.responsesystems.com.au) easily and with no prior experience using Quadra's "Site Studio" tool. Highly recommended !"

Steve
www.responsesystems.com.au
18 March 2006

"In my opinion, a host should never be measured by anything other than how they respond to issues, problems and enquiries. On this front, Quadra hosting have been absolutely without fault superb.

Where many hosting firms put up road blocks for the sake of it, and are slow to respond, if they respond at all, and generally difficult, Quadra are always prompt, respond to problems or issues quickly and with a minimum of fuss and generally do a fantastic job.

Even better, their service is so good I have had very, very few problems at all.

I can't recommended Quadra for hosting highly enough."

Michael Motherwell
www.wmsconsulting.com.au
09 February 2006

"I'm just emailing to thankyou for your great service.

I've settled in now having moved all of my customers/domains over to Quadra (approx. 45) and have found very little trouble after sorting out some initial stuff.

So again I just wanted to thank you for your professional service and encourage you to keep up the great effort !!"

Colin M Stott
www.congosystems.com
24 January 2006

"Just a quick note to relay my appreciation of your service on to whom it may concern.

I have been with Quadra for just under a year now and have nothing but praise for the service and people behind it.

One of our sites is quite complex in its structure and consequently I have run into a few problems on the way, The help desk has been very quick and efficient in fixing every problem that arises.

One of our sites is using around 20gb of bandwidth per month, and not once has it faulted or bogged down. In fact below is a copy of the summary I receive from an independent source.

http://www.adelaideplaytime.com

Weekly Total
Outages 0
Time on error 00:00
% Uptime 100.0

Well done again and keep up the good work."

Tony Prideaux
www.adelaideplaytime.com
24 January 2006

"I have never had more fun spending my hard earned money. You have the best customer service I have ever experience from any company, ever. Your prices are very reasonable, your software makes running multiple web sites an absolute breeze and on top of all of that, your servers are _fast_ and chock full of features.

I wouldn't dream of hosting my web sites anywhere else!

Thanks Quadra!"

Lee Nutter
www.cafenation.com.au
24 January 2006

"Quadra's tech support is _amazing_. You email them with a problem, often out of business hours, and they reply in less than 5(!) minutes and communicate with you answering your questions and working on the solution. Unbelievable. But true."

Igor Fastovski
www.sydneymate.com
08 November 2005

"I have several business and hobby sites that Quadra Hosting have been hosting for 18 months now, and I figured it was about time I wrote a testimonial to the superb service I have received. I am one of those customers with just enough knowledge to get me into all sorts of trouble, and if I was with any other host I'm sure I would have done so many times over!

The speed, quality and patience of customer service that I continue to receive is fantastic. The Australian servers are extremely fast, and if I understood all the advanced functionality available to me I'm sure I would be equally impressed by that too.

I recommend Quadra Hosting, without reservation, to anyone that asks. You simply can't fail to be delighted with the high speed, low cost and top notch customer service they provide."

Neil
www.avx.com.au
16 October 2005

"I've never had hosting services before, but after doing my research Quadra Hosting was the only company I could find without ANY bad comments. But with the prices being so cheap I was still a bit sceptical, but I gave it a go and it has just been such a smooth and hassle free experience.

I can't put into words how brilliant the control panel and support services are which Quadra have, and as I have seen with many other customers, I've also been a beneficiary of EXTREMELY quick responses to my requests. Today they installed a Python module for me half an hour or something after I requested, no questions asked!? Where else does that happen???

Brilliant company, I will be recommending Quadra Hosting to everyone intereted in web hosting to save them time in researching and money via choosing an inferior company (i.e. any other company besides Quadra). Thanks Guys"

Daniel
www.danielholmes.com.au
03 October 2005

"I just wanted to go beyond sending you support tickets when things (rarely) go wrong to say thank you. For a superb, feature rich control panel, for great uptime and prompt responses. Quality through and through, highly recommended!"

Keith Patton
blog.keithpatton.com
23 March 2005

"I chose Quadra Hosting as I liked the idea of the multiple domain option. Also the
prices were extremely competitive both for hosting and domain registration.

The service has been absolutely excellent, my account was active within an hour of
signing up.

I have had no problems in hosting my sites, everything works first time, every time.

Overall I think this is a first class hosting service and I will be recommending it
to other people looking for a quality hosting service solution for their business."

Pete Ramsay
www.jupitercomputing.com.au
26 January 2005

"I must say the support at quadrahosting is outstanding and the techs do know what they are doing. My biggest concern while hosting on a shared host is, if my sites will be safe from any security exploits or bugs in the applications which are used on the host.

All these fears have disappeared with the servers being managed efficiently by the techs at quadrahosting and added to the fact the hosting Servers being FreeBSD.

I should thank quadra for the immediate actions taken in managing the recent security exploits. Job well done!

Also I should commend on the excellent knowledge base and the very well laid out site."

Jeffery Fernandez
melbourne.ug.php.net
14 January 2005

"I've always been impressed with your proactive support. I happily recommend Quadra Hosting to clients that require a hosting solution."

Tom Cotton
www.indigomedia.com.au
15 December 2004

"We have used many 3rd party hosting companies in the US, UK and Australia for our varied client base. I cannot emphasise to you enough, how impressed we are with the service that we have experienced from Quadrahosting. Many hosting companies talk the talk but you definitely walk the walk. I have no hesitations in recommending your service. If you're reading this and don't believe me on this website, contact me yourself.

Absolutely outstanding! AAA+++"

Danny Jarman - Customer Operations Director
www.mdevsolutions.com.au
08 November 2004

"Quadra Hosting has supplied the best support I have ever experienced with a third
party technology provider. I think they understand what "customer service" means.

Quadra Hosting replied to my support calls quickly, efficiently and coherently.

The hosting environment is user friendly and the forums are also helpful.

I have found the service friendly and the technology seems very effective for my
PostNuke site.

I'd definitely say go with Quadra Hosting."

Kate Bradley
www.redrectangle.net
01 November 2004

"I have never written a review for any online service until now. I am so impressed with Quadra Hosting it's worth writing about.

I have been hosted with a "well known provider" previously for 6 or so years although they may seem to have all the bells and whistles, I did not use them.

To find an alternative provider was frustrating until I found the Quadra Hosting Site. The features offered certainly represent good value for money, and will allow me to expand my websites easily should I desire to do so.

The initial sign up was easy and all my questions answered so quickly, even late at night.

Thank you to the team at Quadra Hosting for making my hectic life just that little bit easier. :)"

Boris Biskupic
www.cybermouse.com.au
22 October 2004

"I would like to properly express my immeasurable appreciation for:

(a) The standard of web-hosting packages your Company provides, let alone the fact that they are, as it is, highly competitive on a value-for-money basis;

(B) The extraordinary ability to provide flexible, situationally responsive (customised) web hosting; and

( c ) The depth of technical expertise you and your technical staff possess in the areas of web-hosting, the Unix and Windows systems, data centres and use of scripting languages (such as PHP, ASP) with which to process data.

I was highly recommended to your Company by a computer administrator of a University in NSW, as a result of my having experienced extraordinary and inexcusable lack of technical support with my previous web-host provider. I've already sent an email to you on this, and so shall not commit tautology here. Suffice to say, that I have carried out background research on the different web-hosting providers available in Australia, and have a good idea in what is available. Research that went beyond the biased gloss that computer magazines portray. Hence, my appreciation is based on knowing what's out there and in having matched the depth and breadth of features and functionality your Company offers across other ones, for a comparable cost.

It must, therefore, be said that to say your web-hosting packages are a "good product," or that your service is a "top service" does not go anywhere near enough to speak of, or even provide a door-crack-glimpse of -- say -- one of your technical staff and/or yourself who are able to go to the point of providing technical support services to the degree of receiving out-of-office hours Client requests and sending prompt replies to (a) acknowledge such requests, and (B) provide a reply/support via the cell-phone.

This is the sort of thing that one sees in million-dollar Internet companies, with expert technicians, providing services to Clients who are worth millions of dollars, and who pay extraordinary amounts of money to have.

To this end, your Company has therefore achieved one of the rarest things seen in Australia; and that is, treating each of your Clients as though each one is a million-dollar VIP company, who receive excellent technical support. The fact that I have had every single one of my technical questions/problems answered promptly, and resolved the problem 100% successfully, is testament to the high level of Excellence in technical expertise held by your staff and yourself.

Your Company WORKS with its Clients, it doesn't just 'do stuff to them'. There's a vast difference, as it values and appreciates them as experts in what they do in their own respective business/area, while they in turn value and appreciate the high expertise you have in what you provide for them with regards to a presence on the Internet. This is a treatment that your Company clearly does through actions, rather than words. And from a Company where you not only know what you are doing, but have an outstanding Research and Development aspect that actively keeps your services and infrastructure up-to-date for all your Clients,
and at no extra cost, at all. (E.g., upgrading of MySQL, upgrading of PHP, auto-virus checking of emails, etc.)

For me, it is not a matter of convincing the Client, whether big or small, that you are a worthy Web Hosting Company, but a matter of the Client having unfading confidence in such a fact, sitting back and enjoying your Packages and technical support, with only one regret. The regret that they did not have your Company's services sooner.

I am extremely delighted to have transferred over my web-site to your Company, a site which I can now develop further, as a result, and would welcome the opportunity to recommend you highly to anyone.

Yours sincerely,
Harris Iacovou, M.Ed.(Staff Dev.), B.Ed., Dip.T., MACA
Teacher, South Aust.
Computer Consultant, ACOS"

Harris Iacovou
www.acos7.com
04 October 2004

"Your service is second to none!!

There are a lot of dreamweaver developers around the world who would like to be able to use asp.net with mysql for cost reasons but are unable to because dreamweaver does not support dsn or MyODBC properly with asp.net, so I appreciate your effort.

I am so glad I found Quadrahosting because your service and products absolutely kick any other web hosts that I've seen (Australia and overseas)"

Peter Cramb
www.boxten.com.au
27 September 2004

"I have been a customer with Quadrahosting since last September [2003]. I have been amazed by the level of support and the lengths that they go to to help out, no matter what time of day (and even night)."

Arthur Hoffmann
www.darwinrunners.com.au
16 July 2004

"Could not ask for better service. An email with a couple of pre-buy queries answered within minutes convinced me to go ahead. Getting started could not possibly be easier. I congratulate you on your excellent service and facilities."

Bill Oakley
www.pngwebs.net
03 June 2004

"I have been thoroughly impressed with the service and support available at Quadra Hosting.

I have used a number of web host providers over the years and Quadra Hosting been the most impressive so far.

From the point of setting up the account, to the point of having everything running smoothly, I have been very happy. The customer support has exceeded my expectations in providing useful and friendly technical support that always delivers results in a timely manner.

All this at a very competitive price - congratulations Quadra Hosting for doing a great job.

A very happy customer."

Joseph Renzi
www.josephrenzi.com
11 May 2004

"I have been with Quadra Hosting for quite some time now, and I have to say that I am very happy with this host company. I Have recommended QH to my friend and I recommend it to anyone who wants reliable web hosting and great support. Big thanks goes to Jim for his work."

Dmitry Chourpo
www.dclassifieds.com.au
28 April 2004

"Our sites serve over 2 million sessions a year, so reliable and affordable hosting is important to us. Since moving to Quadra Hosting, we've been very impressed with the great value and great support. Thanks guys!"

Tony Corcoran
www.palowireless.com
20 April 2004

"My projects are demanding, and when I first approached Quadra Hosting, I was afraid of asking for too much. All my fears were gone the moment I told them that I needed PEAR installed for a special project - and they had it on my server before we finished our instant message conversation."

Christopher Sands
www.powersticky.com
16 April 2004

"It is rare to find the type of help that quadrahosting provides. They are prompt with answers to the questions I ask them, exteremly kind and generous and go out of their way to make my business presence on the net a most enjoyable experience."

Steve Formosa
www.bijou.com.au
06 February 2004

"Generally with ISPs you are lucky to get 2 out of 3 when it comes to price, customer service, and reliability.

It's safe to say the prices are great, the customer service has always been very prompt with useful responses, and the only downtime was for server upgrades for which we were given advance notice for.

A very rare occurrence in this industry to get 3/3, but Quadra Hosting pulled it off."

Quentin Zervaas
www.zerv.biz
20 December 2003

"I still can't believe how good Quadrahosting is!

It was a big decision for us to change where our web site and emails were hosted because we just couldn't afford downtime and problems during or after the changeover. Well the changeover went so smoothly that it was just amazing.

We now have a really fast and reliable web site. We take care of all our own web site design and updates. Any changes we make are published up to our web site with the click of the mouse. It's too easy!

Our emails to, are just great. The flexibility we now have with unlimited email addresses, aliases, forwarders and auto responders has provided a new dimension to our email marketing.

The really amazing thing is that we control all of this (and much more) ourselves through Quadrahosting's Control Panel. It allows us to use any web browser to fully configure all features of our web sites and email over multiple domains.

We have had some questions along the way and the support has always been really helpful and really quick. The staff at Quadrahosting are great.

So we now have a faster and more reliable web site and emails than before. We have more features and functionality and we get to control it ourselves. Support is always available and effective and the price for all of this is extremely affordable.

I would have no hesitation in recommending Quadrahosting to anyone looking for webhosting services.

Sincerely,
Neville South"

Managing Director - Intelligent Systems Australia
www.intelligentsystems.com.au
19 November 2003

"LoanAlert was our first website and like anything you do for the first time, you are pretty nervous about doing things right. Well I must say Quadra [Hosting] took all the stress out of building and hosting our website. The level of commitment to [their] service was exceptional. We did contact other host companies to compare, but nothing compared with Quadra [Hosting]. I would recommend them to anyone."

Michael Gruber
www.loanalert.com.au
16 November 2003

"Your service is by far the best I have ever experienced - you are always contactable, prompt, give appropriate advice, go well beyond what should be expected of you, and deserve to be a big player in cyberspace."

Nick Hays
www.latitudes.com.au
09 November 2003

"Finally have www.otter-software.com.au transferred.. Love the service! Have forums running, and a Python powered Wiki behind the scenes for my own use.. the mail services are fantastic.. the autoresponders and mailing lists especially..

Looking forward to a long association.."

Duncan
www.otter-software.com.au
09 November 2003

"I must say I like the control panel you have chosen - I am managing 3 domains now on my Quadra Hosting account, and the control panel makes it quite painless to do so.

Well done."

Sim'
www.hampel.net.au
09 November 2003

Add Your Own Review

If you are one of our current customers, we would really appreciate it if you could take some time to tell us what you think about us and our service. To make it easy for you, we have prepared an online review form that you can fill out.